File Transfer

Note: Use print ready files when at all possible to avoid additional cost

We have three ways to receive your files:

• SpinnerDog FTP
• Email Transfer
• FTP Transfer

How do I know which method to use?

 

SpinnerDog FTP (recommended)

We recommend using SpinnerDog for file transfers!

SpinnerDog's Fetcher program is the fastest, safest, easiest way to transfer files!

It is Unlimited:

Any quantity, any size, any type of file can be transferred. (The internet and email have size/type limitations.)

It is Secure:

Unlike FTP, SpinnerDog allows no public access to transferred files at any time in the process.

It is Intuitive:

So user friendly! Just fill in the brief form, and drag and drop the files you wish to transfer, and submit. That's it!

Note: use print ready files when at all possible to avoid additional cost

 

Email Transfer

By far, the most common method is email. Email is a time-tested method and nearly everyone in the business world has either sent or received an email. At Bill's we receive more than a gigabyte of email each month.

However, transferring a file through the email systems has it's limitations. First, file sizes are limited to 10MB per email. Anything bigger will probably either bounce back to you or just disappear into cyberspace. Secondly, email transfers are not real-time. After you click 'SEND' your email is sent to no less than five different servers, all in different parts of the country, before it arrives here. Long story short, it can take awhile. Use the WWW or FTP methods if speed is critical.

 

FTP Transfer

FTP transfer is a good option for VERY large files (such as high res graphics). The FTP server has no limitations on size and allows for real-time transfers.

However, FTP transfers do have a couple of significant limitations. Most importantly, the FTP is a PUBLIC server. This means that anything you upload to it can be viewed and downloaded by anyone, anywhere in the world. Also, when sending files via the FTP there is no way to send along instructions. So you would need to send an email telling where you stored your files and what you would like us to do with them. Thirdly, many firewalls and proxy servers won't allow data to be uploaded to FTP servers. Check with your IT people to see if your network allows this. Lastly, we are not automatically notified when a file arrives to the FTP. So you would need to call or otherwise inform us that a file has been uploaded.

We recommend using open FTP only if the other forms of transferring files are not working for you.